Acceptable Use Policy

1. The short version

Use this to find businesses you can genuinely help, and contact them like a professional. Do not use it to spam, to harass, to impersonate, or to build a product that competes with ours out of our own data.

2. Outreach conduct

When you contact a business you found here, you must:

• identify yourself and your company honestly, with a real reply address and a real physical address where the law requires one;
• include a working unsubscribe mechanism in commercial email, and honour opt-outs promptly and permanently;
• respect the law that applies to the recipient, not just the one that applies to you — CAN-SPAM, GDPR, PECR, CASL and local equivalents;
• stop contacting a business that has asked you to stop, across every channel and every campaign you run.

You must not:

• send from forged headers, spoofed domains or misleading subject lines;
• use the data for SMS, ringless voicemail or automated calling where that requires consent you do not have;
• upload the data to a platform in breach of that platform’s own rules;
• contact a business you know to be on a suppression or do-not-contact list.

3. Prohibited purposes

You may not use the Service or its data to:

• harass, threaten, defame, stalk or intimidate any person or business;
• run fraud, phishing, malware distribution or any deceptive scheme, including fake invoices and false renewal notices;
• make decisions about credit, insurance, employment, housing or benefits — this is not a consumer reporting agency and its data must not be used as if it were;
• discriminate against a business or its owners on the basis of a protected characteristic;
• build a list targeting individuals in their private capacity rather than businesses;
• mirror, copy or systematically extract our corpus in order to create a competing dataset or service;
• redistribute or sublicense records where your plan does not permit it — see section 5 of the Terms of Service.

4. Technical conduct

• Do not attempt to bypass rate limits, plan allowances or credit accounting, including by creating multiple accounts to extend a free tier.
• Do not probe, scan or test the security of the Service without written permission. If you find a vulnerability, report it to legal@vendorsly.com — we will not pursue anyone who reports in good faith and gives us time to fix it.
• Do not share API keys outside your organisation.
• Do not use the Service in a way that degrades it for other customers.

5. Redistribution and white-label

On Max and White-label plans you may serve your own clients with data from the Service. If you do, you are responsible for their conduct under this policy as if it were your own, and you must pass equivalent obligations on to them in your own terms.

6. Enforcement

Where we can, we will contact you first and give you a chance to put something right. Where we cannot — because the conduct is unlawful, deceptive, or actively harming someone — we may suspend or terminate the account immediately.

Accounts terminated for breach of this policy are not refunded. We may report unlawful activity to the relevant authorities.

7. Reporting misuse

If you have received unwanted contact from someone using data obtained through this Service, tell us at legal@vendorsly.com. Include the message and headers if you can. We investigate every report.

To have your own business removed from the corpus entirely, use the removal process — that is a separate, no-questions-asked route and you do not need to make a complaint to use it.